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Flat 15% off with “CT15” on orders above Rs 999.
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FAQ

Order & delivery

All users have the option to track their orders by clicking on Track Your Watch. The user has to enter the traking number that have sent to their number or email after shipping the product to track the order.

Currently we deliver all over India. Please check if we deliver to your pincode by entering your it in the product page/shopping/cartcheckout page. If there is no courier service available in your area/city, we apologize for the inconvenience caused.

There are no shipping/ delivery charges within India.

Shipping Partner: Our  logistic partners are Blue Dart, Delhivery, Ecom Ex, ShadowFax, ExpressBees 

All users have the option to track their orders by clicking on Track Your Watch. The user has to enter the tracking number sent to their email or number to track the order.

The time taken for delivery tends to vary according to the destination; however, we make our best efforts to ensure that the  order is delivered within 5-7 working days of you placing the order

We do not charge any extra amount for COD(Cash on delivery) service

Return and Refund

You can call  WhatsApp us on 7758976345 and write to support@carlington.in to report the incident and cancel the order. If you want to return the product, please do not use it. We will arrange for the pick-up of the unused wrong item from the provided address through our logistic partner and arrange for the refund.

In the unlikely event that the product delivered is in damaged condition, you can return the product unused and in the same condition as you received it, in its original packaging, along with the invoice for a refund. We will arrange for the order to be collected from the provided address through our logistic partner and returned to us. Please refer to Return policy section for details.

The order can be returned within 7 days from the date you received the product. Just WhatsApp or  call the customer care on 7758976345 or email us at support@carlington.in stating that you want to return the product. The pickup will be sheduled at you doorstep and pickup pertner will contact you on scheduled day.

Take the following step: 
a) Pack your order in original packaging and mention your name, order number and mobile number.
b) Enclose the original invoice, guaranty/warranty card & other tag, if any. 
c) Our logistic partner will pick this package from you. 
d) Post inspection, only after we get a go ahead from the QA (quality assurance) team the refund process will be initiat

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USE COUPON "CT15" TO GET 15 % OFF ON CART VALUE ABOVE  Rs. 999
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